Privacy Policy

Welcome to Starfish Technology Limited ("Starfish," "we," "us," or "our"). The game is developed by Prinsloo Global Group Inc (the "Developer"), and we are authorized to operate and publish the game. Safeguarding your privacy and ensuring the security of your information are core principles that we take seriously. By using our Services, you acknowledge and agree to abide by this Privacy Policy. Your use of our Services constitutes consent to the processing, collection, use, and disclosure of your information and data as described herein. As the data controller, we are responsible for processing the personal information you submit through this game, but some data may be shared with the Developer according to the authorization agreement for purposes such as game optimization, technical support, or legal compliance. If you do not agree with this Privacy Policy, please refrain from using our Services. For parents or legal guardians permitting their child(ren) to use the Services, you are accepting this Privacy Policy on behalf of your child. If you have any questions concerning this Privacy Policy, please reach out to us by email at: [email protected].

1. IMPORTANT NOTICE FOR INDIVIDUALS UNDER 18

Starfish values the privacy of children. Our Services are designed for users aged 18 and above. If you are under 18, please refrain from using our Services. We are committed to adhering to relevant laws and regulations concerning minors, including the Children's Online Privacy Protection Act (COPPA) in the United States. Specifically, Starfish does not knowingly request or gather personal information from individuals under 18. In the event that we unintentionally collect personal information from a minor, we will promptly delete it. If you believe we may have collected information from a minor, please contact us at [email protected].

2. INFORMATION WE COLLECT WHEN YOU USE OUR SITE AND SERVICES

2.1 Personal Information You Provide Directly

The personal information you provide while playing the Game may include:

  • Contact information (e.g., name, username, phone number, email address, physical address).
  • Date of birth.
  • Identification documents (e.g., passport, driving license).
  •  Payment information (e.g., payment method details, credit/debit card number).
  •  Precise location and device contacts (when you grant permission via device settings).
  •  Photos uploaded to your profile.
  • Chat messages, comments, and technical support requests.
  •  In-app search queries.
  • Transaction and purchase data (e.g., cash top-ups, frequency of top-ups).

2.2 Passively Collected Information

  • Phone contacts stored on your device.
  •  Approximate location data (based on IP address).
  •  Gameplay content (e.g., recordings, performance records).
  • Automatically assigned User ID.
  • Device IDs (e.g., IDFA, Android ID).
  •  Usage data (e.g., launch times, viewed pages, ad interactions).
  • Diagnostics data (e.g., crash logs, performance statistics).

2.3 How We Use This Information

We use personal information to:

  • Register and verify your identity.
  • Confirm eligibility for Game access.
  • Help you find other players (e.g., via phone contacts).
  •  Process payments and purchases.
  •  Enable features like in-app messaging and profile customization.
  •  Monitor performance and improve Services.
  • Engage with you (e.g., updates, support responses).
  •  Send service-related communications (e.g., purchase confirmations).
  •  Enhance safety and security (e.g., fraud detection).
  •  Fulfil legal and regulatory requirements.
  • Enforce our rights and agreements.
  • Any other lawful purpose with your consent.

3. SHARING OF PERSONAL INFORMATION

3.1 Third-Party Service Providers

We may share personal information with trusted partners (e.g., marketing, billing, analytics providers) to deliver Services. These partners are contractually bound to use data only for specified purposes.

3.2 Payment Processing

Payment information is transmitted securely to third-party providers. Neither we nor our staff can view or store this data. For details, see the provider’s terms and privacy policy (e.g., PayPal’s policies).

3.3 Compulsory Sharing

We may disclose data if required by law, to investigate crimes, during corporate transactions, to protect rights/safety, or with your consent.

4. MARKETING

We may send updates via email. You can unsubscribe using the link in our messages.

5. ACCOUNT SECURITY

Protect your password and device.

Report suspicious emails to [email protected].

Change passwords immediately if compromised.

6. THIRD-PARTY DATA COLLECTION AND ADVERTISING

We use cookies and similar tools for interest-based advertising. Third-party partners may track your activity across devices to display relevant ads.

7. ACCOUNT DETAILS

Keep your information updated.

You may edit/delete data, but copies may remain in archives.

8. POLICY CHANGES

We may update this policy periodically. Significant changes will be notified via email or posted on our site.

9. CONTACT US

Email us at [email protected] with questions or feedback.